Download link: ==> Fundamentals of Selling: Customers for Life through Service by Charles Futrell pdf <==
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Fundamentals of Selling: Customers for Life through Service by Charles Futrell is a comprehensive guide that offers a practical approach to understanding the art of selling. The book covers essential topics such as building relationships with customers, understanding their needs, and providing exceptional service to ensure repeat business. Futrell emphasizes the importance of developing trust and credibility with customers, as well as the value of effective communication and listening skills in the sales process. The book also delves into the psychology of selling, exploring factors that influence customer behavior and decision-making. With real-world examples and case studies, Futrell demonstrates how sales professionals can apply these principles to build long-lasting relationships with customers and drive sales success. Overall, Fundamentals of Selling serves as a valuable resource for anyone looking to improve their sales skills and cultivate customer loyalty through exceptional service.
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